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Shelby County Website Survey
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We would like your feedback on the Shelby County website. It is our goal for our website to be as user friendly and informative as possible. So, please take a few moments to complete this online survey. Your comments and suggestions will help us to serve you better.
Demographic Questions
What is your age?
18-24
25-34
35-44
44-54
55-64
65 +
What is your gender?
Female
Male
Are you a resident or visitor of Shelby County, TN
Full Time Resident
Seasonal Resident
Visitor
Potential Vistor
Is your visit to the Shelby County website for your profession or personal interest?
Professional Personal
Personal
Survey Questions
How often do you visit the Shelby County Government site?
Everyday
Several times a week
About once a week
Several times a month
About once a month
Less than once a month
This is my first visit here
Was it easy to find the information you needed during today's visit?
Very Easy To Find
Easy To Find
Fair
Difficult To Find
Very Difficult to Find
Did Not Find
Please provide additional information regarding items you were looking for on the Shelby County website today. (OPTIONAL)
How did you first hear about Shelby County's website?
Check all that apply
Check all that apply
Newspaper or magazine article
Friend or business associate
Radio or TV
Twitter
Facebook
Another web site
What are your main reasons for visiting the County web site?
Select as many choices that apply
General information on County services or programs
Board Agendas & Meetings
Latest News and Press Releases
Documents and Forms
Contact a Shelby County Department
Research
Shelby County Jobs
Permitting
Other
If you checked "Other" in the question above, please explain.
If you were not able to complete your task today, why not?
Which parts of the web site are most useful to you?
Select as many choices that apply
Board Meetings & Agendas
Legal Notices
Government
Residents
Business
Visitors
News Releases
Departments and Agencies listing
Meeting Video Archive
Other
If you checked "Other" in the question above, please explain.
What do you like about the Shelby County web site?
Select as many choices that apply
The web site contains helpful information
Extensive Information
Information is interesting
Information is easy to find
Other
If you checked "Other" in the question above, please explain.
What could be improved about the Shelby County web site?
Select as many choices that apply
Information does not meet my needs
Information is not complete
Information is hard to find
Information is hard to understand
Web pages appear slowly
There is nothing that I dislike about the web sit
Other
If you checked "Other" in the question above, please explain.
How would you rate Shelby County's web site overall?
Excellent
Very Good
Good
Fair
Poor
Are there additional features or online services you would like us to include on the web site?
No
Yes (please describe)
[Please input your information about additional features or online services below.]
Please provide any other comments or suggestions about your experience with the County web site.
Would you be willing to help us improve the user-friendliness of the website? If so, please provide your email address
Leave This Blank:
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