The Office of the Trustee is identified as a County Charter Office in accordance with the Shelby County Charter Amendment of November 2008. Under the amendment, the Trustee may serve two (2) four-year terms to perform those duties identified by the state constitution and mandated by the laws of the State of the Tennessee.

The duties of the Shelby County Trustee include the following.


As the banker for Shelby County, the Trustee offers tax benefit programs to seniors and disabled taxpayers. Along with these programs, the Trustee coordinates workshops for all citizens with a vision toward financial empowerment. Similar events are hosted on a year-round basis to provide personal assistance and added convenience for payment and application services. The Trustee's Office is also a primary partner of Bank On Memphis, an initiative to increase access to traditional banking services and products.

Award-Winning Technology/Innovation

  • Pinnacle Achievement Award: In 2013 the National Association of State Treasurers honored the Trustee's Office with the Pinnacle Achievement Award which recognizes proactive financial literacy outreach by organizations nationally.
Customer-Focused Technology

Mobile and Online Pay:
Pay property taxes online on the Shelby County Trustee website or download the payitShelby mobile app on your mobile device to pay taxes in the palm of your hand. The mobile is available on iTunes and Google Play.

ManagedPay: ManagedPay allows property owners to schedule payment of property taxes from a checking or savings account.

Quarterly Pay:
Quarterly pay allows retired and/or unemployed citizens 65 or older on a fixed income who own and live in a home in the City of Memphis or in Shelby County as a primary residence to pay their property tax bill quarterly versus annually.

In 2012 the Trustee's Office introduced a new recurring payments feature that allows property owners to schedule payment of property taxes from a checking or savings account.

For Additional Information

For additional information and a calendar of Trustee activities, visit the Trustee website at Shelby County Trustee website or call (901) 222-0200.