Trustee
Duties
The Office of the Trustee is identified as a County Charter Office in accordance with the Shelby County Charter Amendment of November 2008. Under the amendment, the Trustee may serve two (2) four-year terms to perform those duties identified by the state constitution and mandated by the laws of the State of the Tennessee.
The duties of the Shelby County Trustee include the following.
- Property Tax Billing and Collections
- Banking of All County Funds
- Management of all County Cash and Investments
- Accounting, Reporting & Allocation
- Forecasting & Analysis
Services
As the banker for Shelby County, the Trustee offers tax benefit programs to senior citizens, veterans and disabled taxpayers. Along with these programs, the Trustee sponsors the Greater Memphis Financial Empowerment Center that offers free one-on-one financial counseling to all Shelby County residents through certified counselors. The Trustee is a primary partner of Bank On Memphis, an initiative to increase access of residents to traditional banking services and products, as well as offering the On My Own financial simulation to high school and college students in Shelby County. Lastly, the Trustee coordinates Project H.O.M.E., a monthly workshop for delinquent taxpayers to explore options available to bring their taxes current.Award-Winning Technology/Innovation
- Pinnacle Achievement Award: In 2013 the National Association of State Treasurers honored the Trustee's Office with the Pinnacle Achievement Award which recognizes proactive financial literacy outreach by organizations nationally.
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Mobile and Online Pay: Pay property taxes online on the Shelby County Trustee website or download the payit901 mobile app on your mobile device to pay taxes in the palm of your hand. The mobile app is available on iTunes and Google Play.
• ManagedPay: ManagedPay allows property owners to schedule payment of property taxes from a checking or savings account.
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Quarterly Pay: Quarterly pay allows retired and/or unemployed citizens 65 or older on a fixed income who own and live in a home in the City of Memphis or in Shelby County as a primary residence to pay their property tax bill in quarterly installments versus annually.
In 2012 the Trustee's Office introduced a new recurring payments feature that allows property owners to schedule payment of property taxes from a checking or savings account.