Public Service Information

The following list details specific contact information for area emergency service organizations. For any life-threatening emergency, however, you may also call 9-1-1 to reach local ambulance, bomb squad, fire, and/or police services.

Type of Service	Organization / County Department	Emergency Contact Number	Non-Emergency Contact Number
Ambulance	Arlington (uses Shelby County's ambulance services)	(901) 386-1728 (901) 324-5678 TTY	(901) 379-7070 (901) 379-7072
	Bartlett	(901) 385-5544	n/a
	Lakeland (uses Shelby County's ambulance services)	(901) 386-1728 (901) 324-5678 TTY	(901) 379-7070 (901) 379-7072
	Memphis	(901) 458-3311 (901) 324-5679 TTY (901) 545-2620 TTY	n/a
	Shelby County	(901) 386-1728 (901) 324-5678 TTY	(901) 222-8000 (901) 222-8010
Fire	Arlington Fire Department (utilizes the Shelby County Fire Department after hours)	(901) 386-1728 (901) 324-5678 TTY	(901) 867-8905
	Bartlett Fire Department	(901) 385-5533	(901) 385-5536
	Collierville Fire and Rescue	(901) 853-4866	(901) 457-2400
	Germantown Fire Department	(901) 754-1414	(901) 754-7222 *54 from any cell phone
	Lakeland (utilizes the Shelby County Fire Department after hours)	(901) 386-1728 (901) 324-5678 TTY	(901) 379-7070
	Memphis Fire Department	(901) 458-3311 (901) 324-5679 TTY (901) 545-2620 TTY	(901) 636-FIRE (3473)
	Millington Fire Department	(901) 386-1728	(901) 872-7851
	Shelby County Fire Department	(901) 386-1728 (901) 324-5678 TTY	(901) 222-8000 (901) 222-8010
Police / Sheriff	Arlington (served by the Shelby County Sheriff's Office)	9-1-1	(901) 379-7625
	Bartlett Police Department	9-1-1	(901) 385-5555 *2 from any cell phone
	Collierville Police Department	9-1-1	(901) 853-3207
	Germantown Police Department	9-1-1	(901) 754-7222 *54 from any cell phone
	Lakeland (served by the Shelby County Sheriff's Office)	9-1-1	(901) 379-7625 (901) 545-5500 (901) 543-2709 TTY
	Memphis Police Department	9-1-1	(901) 526-COPS or (901) 526-2677 (901) 545-2620 TTY
	Shelby County Sheriff's Office	9-1-1	(901) 379-7625 (901) 545-5500 (901) 543-2709 TTY
Other Emergency Contacts	Animal Poison Control Center (ASPCA)	(888) 426-4435	(212) 876-7700
	Federal Bureau of Investigation (FBI) - Memphis	(901) 747-4300	(901) 747-4300
	Hopeline National Certified Crisis Hotline	(800) SUICIDE or (800) 784-2433 (800) 422-HOPE or (800) 422-4673	(202) 536-3200
	Memphis / Shelby County Emergency Management Agency	(901) 515-2525	(901) 222-6700
	Memphis Light, Gas, and Water (MLGW)	(901) 528-4465	(901) 544-6549
	Mental Health Crisis Hotline (Tennessee Department of Mental Health and Developmental Disabilities)	(800) 809-9957	(615) 532-6500
	National Suicide Prevention Lifeline	(800) 273-TALK or (800) 273-8255 (800) 799-4889 TTY	n/a
	Poison Help Hotline	(800) 222-1222	n/a
	Railroad emergencies (CSX)	(800) 232-0144	(904) 359-3200
	Shelby County Office of Preparedness	(901) 379-7904	(901) 379-7904
	Tennessee Suicide and Crisis Hotlines - Memphis	(901) 274-7477	n/a
	Tennessee Bureau of Investigation (TBI) - Memphis office	(901) 379-3400	(901) 379-3400
	Toxic chemical and oil spills (National Response Center)	(800) 424-8802 (202) 267-2675	n/a
	United States Coast Guard - Lower Mississippi Sector (Memphis)	(866) 777-2784	(901) 544-3912