COVID-19 Emergency Relief Fund

On April 15, 2020, the Division of Community Services was designated $500,000 to establish the COVID-19 Emergency Relief Fund Program to provide social services for residents who have been impacted by the COVID-19 pandemic.
The COVID-19 Emergency Relief Fund program offers three (3) categories of designated relief:

  • Rent/Mortgage Assistance
  • Utility Assistance
  • Emergency Food/Essentials/Prescription Assistance


Shelby County residents are eligible to apply under the following criteria:

  • Must be a resident of Shelby County, Tennessee.
  • Must be able to show two (2) forms of proof of residency and loss of employment or at least 50% of earned income as of March 11, 2020.
  • Must have a current household monthly income at or below 400% of the Federal Poverty Income Guideline (see guideline below).
  • Must be able to meet additional criteria as outlined by the specific relief offered.

*People in Household

Annual Income 

Monthly Income


$51,040.00 or less

$4,253.00 or less


$68,960.00 or less

$5,747.00 or less


$86,880.00 or less

$7,240.00 or less


$104,800.00 or less

$8,733.00 or less


$122,720.00 or less

$10,227.00 or less


$140,640.00 or less

$11,720.00 or less


$158,560.00 or less

$13,213.00 or less


$176,480.00 or less

$14,707.00 or less

*U.S. Department of Health & Human Services Poverty Guidelines for 2020

How to apply?

Shelby County residents can access the online application by clicking on the link.

For questions, residents can email the Division of Community Services at or call the COVID-19 Relief line at (901) 222-0050.