Coronavirus Info

Shelby County Government is committed to protecting the public and Shelby County employees from the spread of COVID - 19. We are aware of the serious nature of this public health concern. It is prudent to this Administration that we take necessary precautions to reduce the risk of exposure to the coronavirus.

Public-facing services will be limited to phone, video, and online transactions whenever possible. This includes but is not limited to rent and utility assistance consultations, veterans services, and senior citizen support services. Shelby County Government will continue to provide these services to the public. However, meetings will take place virtually or via phone as appropriate. Our most vulnerable residents, including mental health clients and rape crisis victims, will continue to receive in-person meetings, as needed.

Supplemental cleaning services will be provided to all public buildings. Coronavirus is believed to be spread through surface contact (i.e. if a person touches a surface or object that has the virus on it and then touches his or her mouth, nose, or eyes, he or she would be at risk of infection). Because of this, our Support Services department along with external partners will be working around the clock to wipe counters, clean door knobs, and sanitize high traffic areas in public buildings.

We are reducing the unique risks in our county jails and prisons. Due to the frequent daily interactions between the public and those incarcerated, employees and those in detention are at an increased risk of infection. Therefore, we will not allow in-person visitation at this time.  During this time, we are waiving fees for phone calls and video chats for residents who are behind bars to ensure they remain connected with their families.

The Shelby County Board of Commissioners will host virtual meetings for at least the next two weeks. These virtual meetings will take place in the 1st Floor Chambers to ensure that residents and employees may view the live stream video online. A call-in number will be provided on each agenda so that residents may call in. Employees may still attend the meetings to discuss relevant agenda items; however, members of the public should call in to engage.

The coronavirus pandemic is a fast-evolving health concern. We rely on guidance from the CDC, the State of Tennessee, and the Shelby County Health Department to keep the public safe. We will continue to keep you updated as county processes change. For now, please be diligent about washing your hands for at least twenty seconds and avoid touching your eyes, nose, and mouth. Additionally, please limit social contact and remember to stay home if you feel sick.

For up-to-date information about coronavirus, please visit the Shelby County Health Department at