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Emergency Phone Numbers
Public Service Information
The following list details specific contact information for area emergency service organizations. For any life-threatening emergency, however, you may also call 9-1-1 to reach local ambulance, bomb squad, fire, and/or police services.

Type of Service Organization / County Department Emergency
Contact Number 
Non-Emergency
Contact Number
 
Ambulance Arlington (uses Shelby County's ambulance services)
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 379-7070
  • (901) 379-7072
Bartlett
  • (901) 385-5544
  • n/a
Lakeland (uses Shelby County's ambulance services)
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 379-7070
  • (901) 379-7072
Memphis
  • (901) 458-3311
  • (901) 324-5679 TTY
  • (901) 545-2620 TTY
  • n/a
Shelby County
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 222-8000
  • (901) 222-8010
Fire Arlington Fire Department (utilizes the Shelby County Fire Department after hours)
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 867-8905
Bartlett Fire Department 
  • (901) 385-5533
  • (901) 385-5536
Collierville Fire and Rescue
  • (901) 853-4866
  • (901) 457-2400
Germantown Fire Department 
  • (901) 754-1414
  • (901) 754-7222
  • *54 from any cell phone
Lakeland (utilizes the Shelby County Fire Department after hours)
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 379-7070
Memphis Fire Department 
  • (901) 458-3311
  • (901) 324-5679 TTY
  • (901) 545-2620 TTY
  • (901) 527-1400
Millington Fire Department
  • (901) 386-1728
  • (901) 872-7851
Shelby County Fire Department
  • (901) 386-1728
  • (901) 324-5678 TTY
  • (901) 222-8000
  • (901) 222-8010
Police / Sheriff Arlington (served by the Shelby County Sheriff's Office)
  • 9-1-1
  • (901) 379-7625
Bartlett Police Department
  • 9-1-1
  • (901) 385-5555
  • *2 from any cell phone 
Collierville Police Department
  • 9-1-1
  • (901) 853-3207
Germantown Police Department
  • 9-1-1
  • (901) 754-7222
  • *54 from any cell phone
Lakeland (served by the Shelby County Sheriff's Office)
  • 9-1-1
  • (901) 379-7625
  • (901) 545-5500
  • (901) 543-2709 TTY
Memphis Police Department
  • 9-1-1
  • (901) 526-COPS or (901) 526-2677
  • (901) 545-2620 TTY
Shelby County Sheriff's Office
  • 9-1-1
  • (901) 379-7625
  • (901) 545-5500
  • (901) 543-2709 TTY
Other Emergency Contacts Animal Poison Control Center (ASPCA) 
  • (888) 426-4435
  • (212) 876-7700
Federal Bureau of Investigation (FBI) - Memphis
  • (901) 747-4300
  • (901) 747-4300
Hopeline National Certified Crisis Hotline
  • (800) SUICIDE or (800) 784-2433
  • (800) 422-HOPE or (800) 422-4673
  • (202) 536-3200
Memphis / Shelby County Emergency Management Agency
  • (901) 458-2525
  • (901) 458-2525
Memphis Light, Gas, and Water (MLGW)
  • (901) 528-4465
  • (901) 544-6549
Mental Health Crisis Hotline (Tennessee Department of Mental Health and Developmental Disabilities)
  • (800) 809-9957
  • (615) 532-6500
National Suicide Prevention Lifeline
  • (800) 273-TALK or (800) 273-8255
  • (800) 799-4889 TTY
  • n/a
Poison Help Hotline
  • (800) 222-1222 
  • n/a
Railroad emergencies (CSX)
  • (800) 232-0144
  • (904) 359-3200
Shelby County Office of Preparedness
  • (901) 379-7904
  • (901) 379-7904
Tennessee Suicide and Crisis Hotlines - Memphis
  • (901) 274-7477
  • n/a
Tennessee Bureau of Investigation (TBI) - Memphis office
  • (901) 379-3400
  • (901) 379-3400
Toxic chemical and oil spills (National Response Center)
  • (800) 424-8802 
  • (202) 267-2675
  • n/a
United States Coast Guard - Lower Mississippi Sector (Memphis)
  • (866) 777-2784
  • (901) 544-3912

Vasco A. Smith, Jr. County Administration Building • (901) 222-2300
160 North Main Street Memphis TN 38103
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