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Employee Benefits

Responsibilities and Duties

Employee Benefits oversees the administration of all medical, dental, life, disability as well as voluntary benefits programs for Shelby County Government.

Currently it is responsible for three health plans CIGNA HMO, CIGNA CHOICE HRA and CIGNA STANDARD HRA serving approximately 9,000 active employees, retirees and municipalities employees.  For most employees, these benefits are valued as much as 40% of their base salary.
A number of benefits and benefit options are offered to employees through Shelby County's Flexible Benefit Plan, which allows the employee contribution to be paid with pre-tax earnings.  Under this program, changes in benefit plans may be made only once a year during an annual open enrollment period, unless there is a change in family status as specified in the Plan's guidelines.
Efforts to maintain quality benefits at reasonable costs are ongoing and will continue to be a primary concern of Shelby County Government.

Mission Statement:  Employee Benefits is  committed to providing competitive benefits and quality service.

Vision Statement: To become the premier employee benefits department providing competitive benefits utilizing innovative resources to make our customers better consumers of related benefits services. 

Got A Question? 
Employees can call County's Employee Benefits Hot Line at 901-222-1965 or email your question to .


Active Employee
Medical Premiums
Medical Benefits Summaries
Medical Insurance
Summary of Benefits and Coverage (SBC)
Pharmacy (Prescription Drug)
Regional Medical Center
(The MED)
90 Day Prescription Retail Pharmacies
Life Insurance 
Short Term Disability Insurance 
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
AFLAC (Cancer Insurance)
COBRA Health Insurance
Employee Assistance Program (EAP) CONCERN 
HIPAA Privacy Notice
Plan Participant Notice
Wellness Program - Total Health


CIGNA Medical  Enrollment/Change Form
Medco by Mail Order Form (Employee Use Only)
Medco Mail Order by Fax 
(Physician Use Only)
CIGNA Mail Order Form (HRA Plans)
ING - Life Insurance Enrollment/Change Form 
ING - Beneficiary Designation Change Request Form
ING - Life Insurance Evidence of Insurability Form 
ING - Life Insurance Evidence of Insurability Instructions  
Aetna - Short Term Disability (STD) Enrollment and Change Form 
Assurant Prepaid Dental Group Enrollment/Change Form
Delta Dental Employee/Retiree Enrollment and Change Form
Davis Vision Enrollment/Change Application Form
 CONEXIS Flexible Spending Account (FSA) Enrollment Form
 CONEXIS Flexible Spending Account (FSA) Health Claim Form
CONEXIS Flexible Spending Account (FSA) Dependent Care Claim Form
Total Health Wellness Physcian Form and Instructions                        
ING Group Life Portability Application
ING Life Conversion Form


Vasco A. Smith, Jr. County Administration Building • (901) 222-2300
160 North Main Street Memphis TN 38103
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