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1. What is compost?
2. Why is composting important?
3. What can I compost?
4. What type of bin should I use?

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1. What are the functions of the Board of Equalization?
2. What is the correlation between the County Assessor, County Trustee and the County Board of Equalization?
3. How can a Forced Assessment be adjusted?
4. How can I appeal the assessed value of my property?
5. When can I file a protest?
6. Who can I call if I need help?
7. May I file an appeal for a prior year?
8. How can I confirm my appeal has been received and filed?
9. May I withdraw my appeal?
10. Should I wait until after my hearing to pay my property taxes?
11. When will I have a hearing?
12. What can be expected at the hearing?
13. What types of evidence should I provide?
14. How soon will I receive a decision from the Board?
15. What if I am not satisfied with the County Board’s decision?

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1. What do I do when Chancery Court shows up on my credit report?
2. Does Chancery Court handle foreclosures?
3. How do I file for a divorce?
4. How do I file for an adoption?
5. Can I review a file?
6. How do I gain access to a closed file?
7. How can I get a copy of a file?
8. What is the cost for copies?
9. Where do I pay my property taxes?
10. I have been summoned for property taxes. Who do I contact?
11. How can I get someone out of my house?

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1. How do I file a case?
2. Do I need to hire an attorney?
3. Where do I park?

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1. If I have sinkholes above a pipe or around a stormwater inlet, will the county fix them?
2. What can the county engineer do about the neighbor who has altered the grading of his lot and has increased/decreased the flow to my property?
3. Will the county clean the creek or ditch on my property?
4. Does a recorded drainage easement mean the county owns the property?
5. If there is a recorded easement on my property is the county responsible for mowing the grass and trimming bushes?
6. Is the county responsible for my home builder or my neighbor's home builder altering the drainage paths in my subdivision.
7. If I buy a brand new house in an unfinished subdivision, who is responsible for maintenance of my yard and the structures?
8. How do I obtain or review the flood map for my area?
9. What is a Special Flood Hazard Area (SFHA)?
10. I have looked at the Flood Insurance Rate Map (FIRM) for the area of my property and think the map is wrong. How can the map be changed?
11. My lender says I need to buy flood insurance, but my lot is not shown in the SFHA.
12. If my house is within the SFHA, but it was built at an elevation above the required Base Flood Elevation (BFE), what can I do?
13. Does my homeowner's insurance policy cover flooding?
14. Can I get flood insurance even if I am not in a floodplain?
15. How do I obtain a copy of the Elevation Certificate for my property?

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1. I was a victim of an assault and I was taken to a medical facility for treatment. I don’t have the money to pay the bill. What can I do?
2. I am in a relationship where there has been violence. I’m afraid and don’t know what to do or where to start. Can you help me?
3. My Sunday school class has been talking about crime in our community and we want to do something that could make a difference. Where should we start?

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1. Where are the 10 divisions of Criminal Court located?
2. What number do I call to discuss my Criminal Court case status information?
3. What number do I call to discuss my Criminal Court fines and court costs?
4. What are your office phone number and hours?
5. What number do I call for Criminal Court case record requests?

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1. Who are volunteers?
2. Why volunteer?

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1. How will my application be processed?
2. What fees are required?
3. What are my responsibilities after the permit is issued?
4. What are the section responsibilities after the permit is issued?

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1. Can I pay a parking ticket issued by a Shelby County Sheriff Deputy over the phone?
2. Can I pay a ticket issued by the Highway Patrol over the phone?
3. Can I pay a traffic ticket issued by a Shelby County Sheriff Deputy on the phone?
4. Can I pay at the Satellite Offices?
5. Can I pay regular arrest cases or misdemeanor citations over the phone?
6. I don’t know my case (docket or booking) number, how do I find it?
7. What cards do you accept?
8. What is my charge group?
9. When is my next payment date?
10. Where is your office located and what are your hours?

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1. What is anthrax?
2. Why has anthrax become a current issue?
3. How common is anthrax, and who can get it?
4. How is anthrax transmitted?
5. What are the symptoms of anthrax?
6. Where is anthrax usually found?
7. Can anthrax be spread from person-to-person?
8. Is there an incubation period for the infection?
9. Is there a way to prevent infection?
10. What is the anthrax vaccine?
11. Who should get vaccinated against anthrax?
12. What is the protocol for anthrax vaccination?
13. Are there adverse reactions to the anthrax vaccine?
14. Should I ask my physician for prophylactic treatment?
15. How is anthrax diagnosed?
16. Is there a treatment for anthrax?
17. If I believe I have been exposed, who should I contact?
18. Where can I get more information about the recent Department of Defense decision to require men and women in the Armed Services to be vaccinated against anthrax?
19. Where can I obtain more information about anthrax?

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1. What is botulism?
2. Who gets botulism?
3. How is botulism spread?
4. How can botulism be prevented?
5. What are the symptoms of botulism?
6. How soon after infection do symptoms appear?
7. How is botulism diagnosed?
8. What is the treatment for botulism?
9. What happens if botulism is not treated?

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1. What Do I Do If I Want To Open A New Restaurant, Grocery Store Or Other Food Outlet?
2. What Should I Do, If I Want To Purchase An Existing Restaurant, Grocery Store Or Other Food Outlet?
3. How Much Does It Cost For A Food Service Permit?
4. How Do I Obtain A Permit To Operate A Food Facility?
5. Where Can I See Restaurant Scores?
6. Where Can I Find More Information On Food Service Operations?

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1. Why is hand-washing important?
2. How can washing your hands keep you healthy?
3. When should you wash your hands?
4. Is hand-washing technique important?

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1. What is hepatitis A and who gets it?
2. What is the incubation period?
3. What are the symptoms?
4. How is it spread?
5. How is it treated?
6. How can you avoid getting hepatitis A?
7. Who is at risk of getting hepatitis A?
8. What if you are exposed to hepatitis A?

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1. What is histoplasmosis?
2. How histoplasmosis is spread?
3. What are the symptoms of histoplasmosis?
4. How is histoplasmosis diagnosed?
5. Is histoplasmosis treatable?
6. How can histoplasmosis be prevented?

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1. What is influenza (the flu)?
2. What are the symptoms of influenza?
3. What are some complications of influenza?
4. How is the influenza virus spread from one person to another?
5. Is influenza contagious?
6. What should I do if I get the flu?
7. How do you keep from getting the flu?

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1. What is La Crosse encephalitis?
2. How do people get La Crosse encephalitis?
3. Who can get La Crosse encephalitis?
4. Where is La Crosse encephalitis found?
5. What are the symptoms?
6. How is La Crosse encephalitis diagnosed?
7. How is it treated?
8. What should I do if I think a family member has La Crosse?
9. How can you prevent La Crosse encephalitis?
10. How can I get rid of standing water around my home?

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1. What Is Lyme Disease?
2. What are the signs and symptoms of Lyme disease?
3. What are the causes of Lyme disease?
4. What are the risk factors?
5. When should I seek medical advice?
6. What are the screening and diagnosis procedures for Lyme disease?
7. What are the complications?
8. What are the treatment options?
9. How can I prevent Lyme disease?
10. Where can get more information about Lyme disease?

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1. What is meningitis?
2. What are the signs and symptoms of meningitis?
3. How is meningitis diagnosed?
4. Can meningitis be treated?
5. Is meningitis contagious?
6. Are there vaccines against meningitis?
7. Where can I find additional information about meningitis?

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1. Can mosquitoes carry disease?
2. How can I protect myself from mosquitoes?
3. Is mosquito surveillance conducted?
4. What types of mosquito surveys are being conducted?
5. What can I do to protect my family from mosquitoes?
6. What comprises Arbovirus surveillance?
7. What is a sentinel chicken?
8. What is done to help control mosquito breeding?
9. Why do mosquitoes bite?

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1. What is MRSA?
2. What is Staphylococcus aureus?
3. What type of infections does MRSA cause?
4. How is MRSA transmitted?
5. In what settings do MRSA skin infections occur?
6. How do I protect myself from getting MRSA?
7. Should schools close because of an MRSA infection?
8. Should the school be closed to be cleaned or disinfected when an MRSA infection occurs?
9. Should the entire school community be notified of every MRSA infection?
10. Should the school be notified that my child has an MRSA infection?
11. Should students with MRSA skin infections be excluded from attending school?
12. Is it safe to have contact with persons who are infected with MRSA or those who may be carriers?

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1. What information must I provide for an open air burning permit?
2. What fees are required for an open air burning permit?
3. What are my rights and responsibilities after the permit is approved?
4. What are the section's rights and responsibilities after the permit is approved?

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1. What is ozone?
2. Why is ozone a summer air challenge?
3. How does ozone affect my health and the health of my family?
4. What are possible health effects due to high ozone levels?
5. Does ozone threaten Shelby County's air status?
6. What can I do to prevent ozone pollution?

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1. What is pertussis?
2. Who gets pertussis?
3. How is pertussis spread?
4. What are the symptoms of pertussis?
5. How soon do symptoms occur?
6. How is pertussis diagnosed?
7. What is the treatment for pertussis?
8. How long is an infected person infectious to others?
9. Should an infected person be excluded from work or school?
10. How can pertussis be prevented?
11. Are there any side effects to the pertussis vaccine?

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1. What is the plague?
2. How do people get plague?
3. What are the symptoms?
4. How is it transmitted?
5. Can the plague be treated?
6. Is there vaccine available to prevent the plague?
7. Is there preventive treatment?
8. How many cases of plague occur in the United States?
9. What is the mortality rate of the plague?

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1. What is the purpose of the Medical Reserve Corps (MRC)?
2. Why is the Medical Reserve Corps needed in Memphis and Shelby County?
3. Do I have to live in Memphis and Shelby County to be a MRC volunteer?
4. How does MRC unit differ from other emergency organizations, like the American Red Cross?
5. What duties might MRC volunteers perform in response to a disaster?
6. What other volunteer roles outside of disaster response could a volunteer do?
7. What are the age and training requirements for a MRC volunteer?
8. Will my volunteer participation interfere with my regular job?
9. How can I become a Medical Reserve Corps volunteer?
10. What are the benefits of volunteering in the Medical Reserve Corps?
11. If I register as a MRC volunteer, am I required to go if I am contacted?
12. What about liability exposure as a Medical Reserve Corps volunteer?
13. Are there tax deductions possible for volunteering?

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1. Should I be concerned if I see a rat or mouse around my home?
2. Do rats and mice spread disease?
3. What should I look for to determine if I have a rodent problem?
4. Is there any public assistance available for treatment of rats?

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1. What is smallpox?
2. When was the last case of smallpox reported in the United States?
3. What is the incubation period for smallpox?
4. What are the symptoms of smallpox?
5. How is smallpox spread?
6. Is a smallpox vaccine available?
7. Is there a treatment for smallpox?

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1. What Is St. Louis encephalitis (SLE)?
2. What is being done in Memphis to prevent SLE?
3. What are the signs and symptoms of SLE?
4. What are the causes?
5. What are the risk factors of SLE?
6. What is the screening / diagnosis process?
7. What are some of the complications associated with SLE?
8. What are the treatment options?
9. What are some preventative measures I can take to prevent SLE?
10. Where can I find additional information about SLE?

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1. What is TB or Tuberculosis?
2. How is tuberculosis spread?
3. What are the symptoms of tuberculosis disease?
4. What is the difference between TB infection and TB disease?
5. How do I know if I have TB infection?
6. Can TB disease be cured?
7. How is TB disease treated?

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1. Who is at risk for West Nile encephalitis?
2. What are the symptoms of West Nile virus infection?
3. Why did the Health Department stop collecting dead birds?
4. What should I do if I find a dead bird?
5. How can I prevent West Nile virus infection?
6. What diseases are caused by tick bites?
7. What should I do if I have symptoms of a tick-borne disease?
8. How can I prevent tick bites?
9. How should I remove a tick?

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1. What does Women, Infants, and Children (WIC) program provide?
2. What do I need to bring when I sign up for WIC services?
3. Is a medical exam required for WIC services.

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1. When and where do the Shelby County Board of Commissioners meet?
2. I need a copy of my child’s birth certificate. Where do I go and how much does it cost?
3. How do I obtain a marriage license?

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1. How do I apply for the Rehabilitation Program?
2. How do I apply for the Lead Hazard Control Program?
3. Can I complete a Shelby County Department of Housing program application online?
4. When will my Lead Hazard Control Program application be approved?
5. My Lead Hazard Control Program application was approved, when will my home be inspected?
6. When will work start on my house?
7. If Shelby County Department of Housing does work on my home, do I have to pay for it?
8. Can I have the contractor of my choice for the work done on my home?
9. When will the lien on my home be released?
10. Who do I call if I have a Fair Housing complaint?
11. How do I get help with my tenant landlord issues?
12. How do I get information about a Subordination Agreement?
13. I live in the City of Memphis, how do I get help?
14. How do I become a contractor?
15. As a contractor, what do I need to do to get reimbursed for training?
16. Can I submit an application for Section 8 housing?
17. How do I get emergency housing assistance?
18. How can I get assistance with mortgage and/or utility payments?
19. Who do I contact if I have a bug or mold problem in my home?
20. What if I have an issue that is not listed here?

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1. What are the steps in the application process?
2. What is a job number?
3. What does the phrase "minimum acceptable qualifications" refer to?
4. How long are jobs posted?
5. How long are applications active?
6. If a position is listed in the newspaper, how do I apply for it?
7. What are open, closed promotional, durational, and registered positions?
8. How long is my application active for registered positions?
9. Who can I contact if I still have a question?

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1. Why do I have to do Jury Duty?
2. How are names selected for jury service?
3. I am 70, do I have to serve Jury Duty?
4. How long do I have to serve?
5. How often do I have to serve?
6. Who is qualified to be a juror?
7. Who can be excused or disqualified from serving jury duty?
8. What if I don’t live in Shelby County?
9. I have completed the questionnaire on-line. What’s next?
10. If I chose a date on-line, do I need to appear for Jury Qualification as stated on my summons?
11. Where do I report?
12. Where do I park?
13. Are we reimbursed for parking?
14. What do I wear?
15. Will there be long periods of waiting?
16. How long will I be there?
17. Can I bring my cell phone?
18. Are we allowed to take electronics to the court house?
19. Is there Wi-Fi available?
20. How much do I get paid for serving Jury Duty?
21. Does my employer have to pay me while I serve jury duty?
22. Can I be fired from my job if I serve jury duty?
23. What if I have an emergency?
24. Can I bring my child and is there childcare available?
25. What if there is inclement weather?
26. How do I ask to be excused or disqualified from jury duty?
27. What if I can’t appear for Jury Qualification?
28. What happens if I can’t appear for my scheduled jury duty date?
29. What if I do not serve?
30. I’m on disability, should I be excused?
31. I don't speak English, can I be excused?
32. Will the Jury Commission ask me for financial information?
33. Are there areas for nursing mothers to express, if required to serve jury duty?
34. I have a hardship, can I be excused?
35. How can I get proof of my jury service?
36. I work in another state, can I be excused?

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1. What's the difference between other Judicial Courts and the Juvenile Court?
2. How is "juvenile" defined in Tennessee?
3. At what age can a minor be prosecuted as an adult for the commission of a crime?
4. Are juvenile cases and records confidential?
5. What are the legal rights of parents in juvenile cases?
6. What are restitution payments?
7. What can the Juvenile Justice system do to help kids before they have problems?
8. What happens if my child is found guilty of a crime?
9. Will he go to jail?
10. Can Juvenile cases and records be expunged?
11. How do I find out when my child is going to court?
12. How do I handle my child who is not obeying the rules of probation?
13. May I bring my child to Juvenile Court and drop them off?
14. How do I locate a mental health or substance abuse provider?
15. If I live in Shelby County, where do I go to get assistance with my unruly child?

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1. My child has been impacted by violence what can I do to help him/her cope?
2. I am a teen parent. What information and resources are available to assist me in being a good parent to my child?
3. I want my group to learn more about programs and training offered by the Office of Early Childhood and Youth. What opportunities are available?

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1. Who qualifies for the Community Service Program?
2. What types of employment opportunities are available? And, what are the salary ranges?
3. Am I guaranteed employment?
4. Will the nature of my offense keep me from being considered for the Community Service Program.
5. If I’m currently awaiting a disposition on a pending charge, am I eligible for the Community Service Program?
6. Would violation of probation exclude me from being eligible for the Community Service Program?
7. If I would like to apply or find out more information concerning the Community Service Program, where would I go?
8. Must I reside in the City of Memphis to participate in the Community Service Program?

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1. How do I find out if someone is in jail and/or been arrested?
2. How do I report someone who has violated their probation or conditional release?
3. How do I sign up to become a community services site or to perform community services?

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1. How do I search for Probate Records?
2. How do I view documents?
3. What are Court hours?
4. Do I have a to probate a will?
5. Am I required to have an attorney in Probate Court?
6. Can you refer me to an attorney?
7. What is a Small Estate Affidavit?
8. How long do I have to probate a will?
9. What is the average cost to probate a will?
10. How do I change a name? How much does it cost?
11. What if my question isn't answered here?

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1. When will I find out if I’ve received funding from Commissioners/County?
2. Can I ask all 13 County Commissioners for funding consideration?
3. If my County Commissioner doesn’t support my request, can I ask another Commissioner to sponsor?
4. Am I still eligible for funding even if my organization doesn’t fall within your Shelby County areas of focus?
5. Do I have to have a Form 990 to be eligible to apply?
6. Do I have to be a 501(c)3 to qualify for funding?
7. My 501(c)(3) or 501(c)(4) has a pending status, do I qualify to receive a donation?
8. Must my organization provide services only in Shelby County?
9. Must I disclose if I am related to a County Commissioner or a County employee?
10. I applied for a $5,000 grant but only received $2,000. Will I receive the rest of the funds I request?
11. Where do I forward my online application?
12. Is my application automatically saved once I create an account?
13. Is my internet browser compatible with County Commission online grant application?
14. Who can I contact if I have questions about the status of a grant?
15. What are the most important factors you consider when reviewing proposals?

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1. How do I enroll my child into the Head Start / Early Head Start program?
2. As a business provider, how do I apply to provide services to Head Start?
3. Has my child been accepted to the Head Start / Early Head Start program?

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1. Why is a fee needed?
2. What does the fee pay for?
3. Is there any schedule to increase the fee?

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1. What type of activity requires an application?
2. What fees are required?
3. How will my application be processed?
4. What are the Water Quality Branch's responsibilities after the permit is issued?
5. What are my responsibilities after the permit has been issued?
6. If the work being done is a repair do I need a permit?

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1. What type of well construction requires an application?
2. What information must I provide to the Water Quality Branch for the installation of a well?
3. What fees are required for a water well?
4. How will my water well application be processed?
5. What are my responsibilities after the well construction permit has been issued and the well is placed in service?
6. If the work being done is a well repair, is a permit required?
7. Do I need a permit for well abandonment?