Each program requires that the household falls within 150% of the Federal Poverty Guidelines. The LIHEAP fiscal year runs July 1st through June 30th.
Regular Energy Assistance Program (EA) provides assistance to any household that has an active utility account and the household falls within the income guidelines.
Citizens who need utility assistance are encouraged to call (901) 222-4280 for an appointment beginning the 2nd Monday in June. Appointments are scheduled on a quarterly basis and conducted at the Shelby County Community Services Agency LIHEAP office, 3772 S. Hickory Ridge Mall Suite 516.
Citizens applying for Regular Energy Assistance can also mail their application with copies of all required documents to:
Shelby County Community Services Agency
3772 S. Hickory Ridge Mall Suite 516
Memphis, TN 38115
Energy Crisis Program (EC) provides assistance to any household that has an active utility account, received a cut-off notice and one of the following:
Feel free to contact Shelby County Community Services Agency LIHEAP office at (901) 222-4315 for additional information.