SHIP

State Health Insurance Assistance Program (SHIP)

The Tennessee State Health Insurance Assistance Program (TN SHIP) offers free and unbiased Medicare counseling to beneficiaries and their families. The program is funded by a federal grant from the Administration for Community Living and is administered on the state level by the Tennessee Commission on Aging and Disability. There are nine (9) SHIPs in Tennessee, including the Aging Commission of the Mid-South which serves Shelby, Fayette, Lauderdale, and Tipton counties.SHIP

SHIP offers information and assistance with:

  • Medicare enrollment
  • Prescription drug plans
  • Medicare Advantage plans
  • Supplemental insurance
  • Applications for Medicare Savings Plans and Extra Help (low-income assistance programs which help pay for Medicare premiums and copays for qualifying individuals)

SHIP staff and trained volunteers provide one-on-one counseling as well as community outreach through presentations, health fairs, and distribution of educational materials. For more SHIP information or assistance, call 901-222-4111 (local) or 877-801-0044 (toll free).

Upcoming Events

  • SHIP Medicare Part D Annual Enrollment Assistance Oct 15- Nov 9, 2018
  • Contact TN SHIP/Aging Commission @ 901-222-4111 for more information!!


  • TN SHIP provides information to Medicare beneficiaries so they can make the best choice when selecting their Medicare Drug Plan or Medicare Advantage Plan. In order for TN SHIP to provide plan comparisons, please bring all of your medications in the bottles from the pharmacy with labels that can be easily read. Counselors will not be able to assist anyone if they cannot read the name, dosage, and quantity of medications. Consumers MUST bring their RED, WHITE and BLUE Medicare Card to Annual Enrollment. This is your chance to pick the right plan for 2019!!



Would you like to learn more about Medicare?

Check out our upcoming Medicare 101 presentations:

Monday, Oct 15 9am-2:30pm          
Aging Commission of the Mid-South
2670 Union Ave Extd. Suite 1050
Memphis, TN 38112

Tuesday, Oct 16 9am-11:30am
Orange Mound Community Center
2590 Park Ave,
Memphis, TN 38114

Wednesday, Oct 17 9am-2:30          
Arlington Senior Center
6265 Chester St.
Arlington, TN 38002

Thursday, Sept. 13           10:45 a.m.          
Frayser-Raleigh Senior Center
3985 Egypt Central Rd.
Memphis, TN  38128

For Medicare counseling or outreach opportunities contact:

Adrienne Franklin
SHIP Coordinator
Office: 901-222-4105
E-mail: Adrienne Franklin

Assistance to Medicare beneficiaries likely eligible for the low-income subsidy program (LIS) or the Medicare Savings Program (MSP) in applying for benefits: Prescription Drug assistance and enrollment; and Medicare Preventive Services awareness.For LIS/MSP Counseling contact:

Laura Pounder
Benefits Specialist Coordinator
Office: 901-222-4107
E-mail: Laura Pounder

SHIP/SMP Volunteer Opportunities

SHIP and SMP provides training that certifies our counselors with the education and confidence they need in order to help local beneficiaries with their questions. There are many different levels of volunteering, from handing out flyers to one-one-one counseling. To become a SHIP/SMP Volunteer at the Aging Commission, contact:

Sandra Smith
SHIP/SMP Volunteer Coordinator
Office: 901-222-4106
E-mail: Sandra Smith


Senior Medicare Patrol (SMP)

Senior Medicare Patrol (SMP) is a federally funded program that empowers seniors to prevent healthcare fraud. SMP recruits retirees to serve as resources in their communities.

Protect…Detect…Report

  • Protect yourself from Medicare errors, fraud and abuse.
  • Learn to detect potential errors, fraud and abuse.
  • If you suspect that you have been a target of errors, fraud, or abuse, report it.
smp

Contact the Tennessee SMP if you need assistance with billing issues, Medicare appeals, and reporting Medicare fraud. 

Loni Hitchcock
Statewide SMP Coordinator
Office: 866-836-7677
E-mail: lholloway@ucdd.org

For more information, visit the Tennessee SMP website (click here)